You might encounter this problem if the device you used to verify your email address is not the same device from which you requested the email address verification. If you requested to verify your email address from the ID Security app on your mobile phone, please use the same mobile phone to open the verification email and click on the verification link.
If you did not receive a verification email after tapping “Verify Email Address”, please wait for 5 minutes before trying again.
If the problem persists, please contact our support team at idsafe-support@trendmicro.com
Trend Micro monitors websites, pages, forums, and other information sources from the Dark Web to search for data that you have provided to find potential leaks.
Trend Micro hashes* the data you provide for searching and monitoring purposes, and masks** it when displaying it to keep your privacy safe.
* Hashing is a form of irreversible data transformation.
** Masking hides your data using random characters.
We want to confirm that you are the owner of the information you want us to monitor. This is to protect the privacy of all users, including yours, from unwanted cyberstalking and misuse of private data.